Vivint Customer Service

For help with your panel, sensors, or mobile app, press or say 3
Alarms: To report a false alarm or cancel an alarm dispatch, press or say 1
To move your system, press or say 2
Account Help: for billing or account support, press or say 3
After your call today, please check your email for a brief survey
Got it, Ill transfer you to a person who can help
Bill questions: to ask a question about your bill, press or say 3
Update account: to update billing information, press or say 2
Thank you for choosing Vivint Smart Home, this is XXXXX on a recorded line, who do I have the pleasure of speaking with? (real person)
Thanks for calling Vivint
For help with any other product, press or say 4
Please select one of the following 5 menu options
For help with your camera, press or say 1
For help with your thermostat or door lock, press or say 2
We may record or monitor this call to make sure that we are providing the best service to our customers
New Service: to purchase a new Vivint Security system, press or say 5
To cancel your service, press or say 1
Got it Ill transfer you to a person who may help.
Equipment: for equipment issues, press or say 2
Pay bill: to make a payment, press or say 1
Please hold while we pull up your account information.
Cancellation: to move or cancel your service, press of say 4
Moving: to transfer or move your service, press or say 4

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